Privacy Policy

Last updated: October 2026

At Sexuloon, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

When you place an order or create an account, we collect:

• Personal details — name, email address
• Shipping information — delivery address, pin code
• Payment information — processed securely through Razorpay (we do not store card details)
• Browsing data — pages visited, device type, IP address (collected via cookies)

How We Use Your Information

• To fulfil and ship your orders
• To send order updates via SMS and email
• To screen orders for potential fraud
• To improve our website and customer experience
• To send marketing communications (only with your consent)

Data Sharing

We share information only with trusted third parties essential to our operations:

• Shopify — our e-commerce platform
• Razorpay — secure payment processing (PCI-DSS compliant)
• Delivery partners — to ship your orders

We never sell, rent, or trade your personal information for marketing purposes.

Data Security

We use SSL encryption on all pages and process all payments through Razorpay's PCI-DSS compliant gateway. Access to personal data is restricted to authorised personnel only.

Cookies

We use cookies to maintain your cart, remember preferences, and analyse site traffic. You can disable cookies in your browser settings, though this may affect functionality.

Your Rights

• Access — request a copy of the personal data we hold about you
• Correction — update inaccurate information
• Deletion — request deletion of your account and data
• Opt out — unsubscribe from marketing communications at any time

Privacy questions? Contact us at support@sexuloon.com